All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pagos Dashboard Operational
90 days ago
99.99 % uptime
Today
Data Platform Operational
90 days ago
100.0 % uptime
Today
Ingestion and Enrichment API Operational
90 days ago
100.0 % uptime
Today
Batch Data Ingestion Operational
90 days ago
100.0 % uptime
Today
Data Export Service Operational
90 days ago
100.0 % uptime
Today
Alerts Service Operational
90 days ago
100.0 % uptime
Today
Developer Platform Operational
90 days ago
99.99 % uptime
Today
Network Tokenization Operational
90 days ago
99.99 % uptime
Today
Real-Time Account Updater Operational
90 days ago
99.99 % uptime
Today
Batch Account Updater Operational
90 days ago
100.0 % uptime
Today
BIN Service Operational
90 days ago
100.0 % uptime
Today
Pagos Copilot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Database upgrade for network tokenization and account updater Mar 12, 2026 12:00-12:05 UTC

We will perform a routine database maintenance.
There shouldn't be any downtime in this window.
Posted on Mar 11, 2026 - 16:39 UTC

Database upgrade for Network Tokenization service Mar 15, 2026 19:00-20:00 UTC

We will be undergoing scheduled maintenance during this time as we're upgrading our database cluster. We anticipate a couple minutes downtime during this window.
Posted on Mar 04, 2026 - 15:08 UTC

Database upgrade for Account Updater service Mar 22, 2026 19:00-19:05 UTC

We will be undergoing scheduled maintenance during this time as we're upgrading our database cluster. We anticipate a couple minutes downtime during this window
Posted on Mar 11, 2026 - 22:45 UTC
Mar 11, 2026

No incidents reported today.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Database upgrade for BIN service
Completed - Database cluster update is completed.
Mar 8, 19:07 UTC
Verifying - Database cluster has been updated, verifying.
Mar 8, 19:05 UTC
Update - Database maintenance has begun
Mar 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 19:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time as we're upgrading our database cluster. We anticipate a couple minutes downtime during this window.
Mar 4, 15:09 UTC
System upgrades
Completed - The scheduled maintenance has been completed.
Mar 8, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 12:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time, which may result in some temporary instability in the Pagos Dashboard.
Mar 7, 23:51 UTC
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Database Cluster Optimization
Completed - The scheduled maintenance has been completed.
Mar 6, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 10:30 UTC
Scheduled - We will be performing scheduled maintenance to optimize the configuration of our database cluster. During this time, the visualization dashboard could be temporarily unavailable.
Mar 5, 23:30 UTC
Mar 5, 2026
Increased data latency for Insights integrations.
Resolved - This incident has been resolved.
Mar 5, 16:25 UTC
Identified - We're experiencing delays with data integrations in the Insights section.
Our team have identified the issue and are working to resolve it.
Mar 5, 14:55 UTC
Network Tokenization and Account Updating is currently partially unavailable
Resolved - This incident has been resolved.
Mar 5, 16:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 15:44 UTC
Identified - We've identified an issue where certain customers network tokenization and account updating requests are failing. Our team have identified the cause, and we're working on a fix.
Mar 5, 15:29 UTC
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Delays in Data Ingestion for certain batch processors
Resolved - This incident has been resolved.
Feb 28, 00:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 21:41 UTC
Identified - The engineering team has identified the root cause and is taking steps to reduce data ingestion delays. The issue primarily affects certain batch processors, including Dlocal, Chase, and PayPal, and is limited to recent data.
Feb 27, 14:08 UTC
Feb 27, 2026
Feb 26, 2026
Degraded Insights Performance
Resolved - This incident has been resolved.
Feb 26, 22:33 UTC
Investigating - Data is currently slow to load within the Pagos insights dashboard. Pagos engineers are investigating the root cause of the issue.
Feb 26, 20:54 UTC
Incomplete recent data
Resolved - This incident has been resolved.
Feb 26, 13:39 UTC
Identified - The issue has been identified and is scoped to Chase connections, a fix is currently being implemented.
Feb 26, 13:16 UTC
Investigating - Our engineering team is currently investigating an issue where some customers are seeing incomplete data for the past few weeks in the Pagos Dashboard.
Feb 26, 13:13 UTC
Feb 25, 2026
Database Cluster Optimization
Completed - The scheduled maintenance has been completed.
Feb 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:00 UTC
Scheduled - We will be performing scheduled maintenance to optimize the configuration of our database cluster. During this time, the visualization dashboard will be temporarily unavailable.
Feb 25, 20:09 UTC
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