All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pagos Dashboard Operational
90 days ago
99.72 % uptime
Today
Data Platform Operational
90 days ago
99.99 % uptime
Today
Ingestion and Enrichment API Operational
90 days ago
99.99 % uptime
Today
Batch Data Ingestion Operational
90 days ago
99.99 % uptime
Today
Data Export Service Operational
90 days ago
99.99 % uptime
Today
Alerts Service Operational
90 days ago
99.99 % uptime
Today
Developer Platform Operational
90 days ago
99.99 % uptime
Today
Network Tokenization ? Operational
90 days ago
99.99 % uptime
Today
Real-Time Account Updater ? Operational
90 days ago
99.99 % uptime
Today
Batch Account Updater ? Operational
90 days ago
99.99 % uptime
Today
BIN Service ? Operational
90 days ago
99.98 % uptime
Today
Pagos Copilot Operational
90 days ago
99.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 29, 2025
Increased data latency for Insights integrations
Resolved - All data ingestion latency has returned to normal levels.
The incident is resolved.
Oct 29, 00:35 UTC
Monitoring - Latency for almost all data ingestion, with the exception of Braintree (which is processing a backlog of data), has returned to normal values. We will continue monitoring the situation.
Oct 28, 14:23 UTC
Identified - We are currently experiencing longer-than-normal delays with multiple data integrations in the insights section.
Our engineering team is actively investigating the issue.
Oct 28, 12:39 UTC
Oct 28, 2025
Insights performance upgrade
Completed - The scheduled maintenance has been completed.
Oct 28, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 UTC
Scheduled - We will be performing scheduled maintenance to enhance the performance of our charts and filter options.
During this time, charts may be temporarily unavailable in the app for a few minutes.
Oct 28, 21:20 UTC
Insights performance upgrade
Completed - The scheduled maintenance has been completed.
Oct 28, 11:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 11:00 UTC
Scheduled - We will be performing scheduled maintenance to enhance the performance of our charts and filter options.
During this time, charts may be temporarily unavailable in the app for a couple minutes.
Oct 24, 19:22 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Feature Flags Experiencing Delays and Inconsistencies
Resolved - Dashboard is fully functional and issue has been marked as resolved with our feature flag system vendor.
Oct 22, 00:10 UTC
Monitoring - Our vendor has implemented a fix on their side and we are monitoring. Dashboard has stabilized. Will continue to monitor.
Oct 21, 23:48 UTC
Investigating - We’re currently experiencing a degradation in our feature flag system due to an ongoing incident at one of our vendors. Some users may notice intermittent issues with certain features in our applications.

Our team is monitoring the situation closely and will provide updates as the vendor recovers.
Oct 21, 22:37 UTC
Oct 21, 2025
Pagos Dashboard Unavailable
Resolved - This incident has been fully resolved.
All systems are operating normally, and the backlog of data has been completely processed.
Oct 21, 21:46 UTC
Monitoring - Our systems are fully operational again. Some file-based connections are still processing a backlog of data, which we expect to be cleared within the next few hours.
Oct 21, 15:56 UTC
Update - We’re continuing to work with our third-party vendor to fully resolve the incident. The web application is currently operating normally, but we’re still experiencing delays with data received during the disruption. Our team is actively processing the backlog of data and will share another update as soon as more information becomes available.
Oct 21, 07:15 UTC
Identified - Pagos Dashboard is unresponsive due to a provider-related issue. Our team is actively monitoring the situation and will provide updates as soon as they are available.
Oct 20, 13:16 UTC
Oct 20, 2025
Service Disruption
Resolved - This incident has been resolved.
Oct 20, 10:37 UTC
Monitoring - Bin Data, Network Tokenization, and Account Updater services have been recovered and are under active monitoring.
We’re still seeing performance degradations in Ingestion Services and Insights, and our team is continuing to work toward full recovery.

We’ll share additional updates as systems stabilize.
Oct 20, 09:45 UTC
Identified - We’re currently experiencing a platform-wide service disruption caused by a third-party provider issue, which is affecting parts of our product suite - including Insights, Bin-Data, Network Tokenization, Account Updater, as well as Ingestion Service

We’ll continue to share updates here as we learn more.
Oct 20, 07:30 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage