Service distribution

Incident Report for Pagos

Resolved

This incident has been resolved.

Posted Feb 19, 2026 - 18:41 UTC

Monitoring

Our third-party providers have implemented a fix and we're monitoring the results.

Posted Feb 19, 2026 - 17:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 19, 2026 - 17:01 UTC

Identified

We're currently experiencing a service disruption caused by an issue with one of our third-party providers.
Our team is actively monitoring the situation and working with the provider to restore full service as quickly as possible.

Posted Feb 19, 2026 - 16:28 UTC

This incident affected: Developer Platform (Network Tokenization, Real-Time Account Updater, Batch Account Updater, BIN Service), Pagos Dashboard, Pagos Copilot, and Data Platform (Ingestion and Enrichment API, Batch Data Ingestion, Data Export Service, Alerts Service).